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Ryan on the ball for 30 Under 30

Posted by Ian Gallagher on 16th August 2018

Ryan O'Neill

ACIS’s Manager for Customer Programmes Ryan O’Neill has made it into Bodyshop magazine’s 30 Under 30 feature for 2018 – a who’s who of the brightest talents under 30 working in the bodyshop industry.

You can read his 30 Under 30 submission below…

Ryan is no stranger to teamwork. As a semi-professional rugby player in his spare time, the 27-year-old has proved to be outstanding both on and off the field.

When Ryan is not only covering ground at the weekends for Henley Hawks in Henley-on-Thames, he is notching up the miles for ACIS, which he joined in August 2016 after three years working in car sales for Ford, VW and SEAT.

Ryan now travels the UK installing and demonstrating ACIS’s range of added-value web-based solutions, including NEXUS and the ACIS Portal.

Ryan’s day job also includes training technicians how to optimise ASCRIBE, the online stock management tool which creates an average of 21 per cent product savings per bodyshop.

Ryan O'Neill

1. Briefly describe your career path to date?

I was a personal trainer for LA Fitness in London up until 2011 when, at the age of 20, I moved to Australia to pursue my rugby career. Things didn’t quite materialise as promised, so on my return to the UK I picked up a job selling cars for Ford, before moving to VW then Seat.

I wanted to revitalise my rugby career but learned that it was possible combine my passion for the sport with my love of cars. I was offered the job as a customer programmes manager with ACIS in August 2016 and continued playing semi-professional rugby at the weekends for Broadstreet in Coventry.

My job has since evolved into account management role, as has my rugby career after I signed for Henley Hawks in January 2018.

2. What/who inspires you?

Jonah Lomu – the first superstar of Rugby
My parents – both have great morals and incredible work ethics
Seeing results

3. What’s the most rewarding part of your job?
Hearing customers praise what you do, especially to other potential customers. On quite a few occasions while at conferences, I will have a current customer drag someone they know to the ACIS stand and sell them ACIS/ASCRIBE for me – it’s very rewarding.

4. I’m good at…
Building and maintaining relationships with customers
The technical aspects of my job – providing support for customers
Presenting/ selling ACIS customers programmes

5. I need to get better at…
Making sure I leave myself enough time for jobs to be completed. Not over-committing myself.

6. In the next 12 months I intend to…
Be promoted into the customer programmes and account manager role.

Ryan O'Neill